INQAAHE CONFERENCE 2009
New Approaches to Quality Assurance in the Changing World of Higher Education
Abu Dhabi, United Arab Emirates
30 March to 2 April, 2009
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NOTE FOR PARTICIPANTS
Delegates arriving at the Abu Dhabi International Airport are requested to
update their travel information before 23rd March 12:00 noon GMT. We will not be obliged to provide
transportation to those who have not updated the travel information by this date.
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PAPERS & PRESENTATIONS
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| Presentation 1
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 Video |
 PDF |
| Presentation 2
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| Video |
PDF |
| Presentation 3
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| Video |
PDF |
| Presentation 4
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| Video |
PDF |
| Presentation 5
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| Video |
PDF |
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INQAAHE will continue the tradition of preceding the conference with a day of intensive workshops on some of the more technical issues in quality assurance. The schedule for these workshops will be as follows:
| Session 1: March 30, AM |
| Workshop 1: Preparing Institutions for Self Assessment |
Facilitator: Hilary Winchester |
| Workshop 2: Effective Site Visits |
Facilitator: Antony Stella |
| Session 2: March 30, PM |
| Workshop 3: Effective Report Writing |
Facilitators: Lis Lange, Lynda Murray |
| Workshop 4: Evaluating QA Agencies |
Facilitator: Dorte Kristofferson |
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WORKSHOP 1: Preparing Institutions for Self Assessment
Professor Hilary Winchester, University of South Australia
Aims and Objectives of the Workshop
This workshop aims to provide participants with an understanding of the challenges involved in preparing an institution for self-assessment. It aims to provide techniques in assessing institutional readiness and strategies for engaging the institution. The workshop will draw on the presenter’s international experiences in audit and audit preparation and will involve some hands-on interactive material as exemplars.
Main Elements to be Covered
- Introduction: Self-assessment as a key aspect of quality audit.
- Understanding the task ahead: compliance or driver for change?
- Assessing the state of the institution by examining:
- comparative and benchmarking data;
- the institutional trajectory of change.
- Engaging the institution by:
- understanding responsibilities and accountabilities;
- focusing on key gaps.
- How ready is my institution? A self-assessment checklist.
Biography of Workshop Presenter: Hilary Winchester
Hilary Winchester has been Pro Vice Chancellor and Vice President: Strategy and Planning at the University of South Australia since 2003. Her academic background is as a human geographer with particular research interests in questions of equity and social disadvantage. She studied at the University of Oxford and has held academic posts in Australia since 1987, including as President of Academic Senate at the University of Newcastle from 1996-2001 and as Pro Vice Chancellor (Academic) at Flinders University 2001-2003.
She has been an Honorary Auditor for the Australian Universities Quality Agency since its inception in 2000 and for the Hong Kong Quality Assurance Committee since 2007.
Professor Winchester was awarded the Australian Universities Quality Forum (AUQF) award for Best Paper in 2005 and received AUQF awards both for Best Paper and Best Presentation in 2007.
WORKSHOP 2: Effective Site Visits
Dr. Antony Stella, Audit Director, Australian Universities Quality Agency
Aims and Objectives of the Workshop
This workshop will discuss the general elements of ‘site visit’ and the factors that influence its effectiveness. The site visit has emerged as an internationally accepted component of any external quality assurance process.
The basic purpose of the site visit is to enable the evaluation of the institution or program by a team of external reviewers in the context of the learning environment. This workshop will discuss the general elements of a site visit and specific good practices found in different QA agencies.
Main Elements to be Covered
The site visit gives the institution an opportunity to discuss and find ways of consolidating and improving the academic environment. The workshop will also address how the various purposes of a site visit can be facilitated including:
- Handling unexpected situations;
- Site visits in the context of new forms of education;
- Training reviewers and institutional personnel to maximise the benefits of the site visit.
Biography of Workshop Presenter: Anthony Stella
Antony Stella is an Audit Director at the Australian Universities Quality Agency (AUQA). Dr Stella has significantly contributed to AUQA’s publication program by her thematic analyses of audit reports. On behalf of AUQA she wrote the scoping survey reports on the QA arrangements of the Asia-Pacific Economic Cooperation (APEC) economies and the Brisbane Communiqué Signatories for the Australian government.
Before joining AUQA in 2005, she held a senior position at the National Assessment and Accreditation Council (NAAC) in India. She has worked as a consultant in the Bangkok regional office of UNESCO. She has authored reports, desk-study overviews, case studies and training materials on QA for organisations such as UNESCO and International Institute for Educational Planning (IIEP). She was a member of the UNESCO-OECD expert group that drafted guidelines for QA of cross-border education.
She has been a member of the Board of the Asia Pacific Quality Network (APQN) since its establishment. She is leading a project group on Transnational Education for APQN and another project on Small States for INQAAHE.
WORKSHOP 3: Effective Report Writing
Dr. Lis Lange, Executive Director, Higher Education Quality Committee (HEQC), South Africa
Ms. Lynda Murray, Head of Academic Planning, University of the Witwatersrand, South Africa
Aims and Objectives of the Workshop
The writing of audit reports is acknowledged by most External Quality Assurance (EQA) practitioners as an area of scarce skills. Appropriate use of evidence, tone, lengths and general usefulness are often raised as areas of concerns. From the point of view of the higher education institutions, there are a number of expectations about an audit report that the EQA practitioner needs to take into account in writing the report. This workshop will try to bring together these perspectives and discuss different experiences of report writing.
Main Elements to be Covered
- Ideas for improving the ability of agencies to produce useful audit reports.
- Identifying the most common problems found in report writing.
- Identifying the components that constitute a good report.
Biography of Workshop Presenter:
Dr. Lis Lange
Before joining the Council on Higher Education (CHE), Dr. Lis Lange worked at the Centre for Science Development of the Human Sciences Research Council (HSRC) and at the National Research Foundation (NRF). Dr Lange has a BA Honours degree from the University of Buenos Aires, an MA in African Studies from El Colegio de Mexico and a PhD in History from the University of the Witwatersrand. She was a high school teacher in the mid-1980s, and a senior lecturer at the University of Buenos Aires. She taught African history at Khanya College in Johannesburg, and has been on the academic staff of a Masters of Higher Education offered by the University of the Western Cape and the University of Cape Town.
Dr. Lange has been part of numerous task teams and reference groups in relation to higher education and to science and technology policies and co-authored several policy reports in these areas. She is a member of the Board of the International Network of Quality Assurance Agencies. Dr. Lange has published in English and Spanish on history and on higher education issues. She is the author of a book on South African history.
Ms. Linda Murray
Since January 2003, Lynda Murray has headed the Academic Planning Office (APO) of the University of the Witwatersrand, Johannesburg (Wits), South Africa. The APO is responsible for coordinating academic planning and quality assurance of academic offerings for the Department of Education (DoE), the Council on Higher Education (CHE) and its sub-committee the Higher Education Quality Committee (HEQC) as well as the South African Qualifications Authority (SAQA).
Since 1999, she has been in attendance at Wits Senate meetings and has edited many of the University’s responses to draft national education policy documents and drafted a quality assurance policy for the University. In 2006 she managed the quality audit of the University by the Higher Education Quality Committee (HEQC) and was invited to join the National Accreditation Committee of the HEQC.
Lynda holds a BSc (1990), a BSc(Hon) (1991), and an MSc by dissertation 1999), all from Wits. In 1996 she joined the Postgraduate Association (PGA) as a committee member and in 1997 she chaired the PGA. She represented the PGA on the Science Higher Degrees Committee.
WORKSHOP 4: Evaluating QA Agencies
Dorte Kristofferson, Deputy Executive Director of the Hong Kong Council for Accreditation of Academic and Vocational Qualifications
Aims and Objectives of the Workshop
The objective of the workshop is to explore and give participants an opportunity to discuss the purpose and organisation of an external evaluation of a quality assurance agency. The workshop will also include a presentation of the purpose and application procedures of the European Register Committee.
Main Elements to be Covered
- Purpose and possible values of an evaluation of a QA agency.
- Administrative organisation of an evaluation.
- Framework for evaluation, including the INQAAHE
Guidelines for Good Practice and the European Standards and Guidelines.
- Panel composition.
- Self-evaluation and documentation including involvement of stakeholders.
- Site visit.
- Report requirements.
- Requirements of the European Register Committee.
Biography of Workshop Presenter: Dorte Kristofferson
Dorte Kristoffersen is the Deputy Executive Director of the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ), a position she has held since October 2007. She has worked with quality assurance of education since 1992 and was Deputy Director and Director of Development of the Danish Evaluation Institute from 1999 to 2004.
Prior to joining the HKCAAVQ, Dorte was an Audit Director with the Australian Universities Quality Agency (AUQA) where she also was responsible for AUQA’s training activities, including auditor training, and the Business Development portfolio.
Dorte has been a member of the Board of the Asia Pacific Quality Network (APQN) since 2005 and held positions as Secretary/Treasurer and Vice-President. She served on the INQAAHE Board of Directors from 2003 to 2007 and numerous European evaluation agency boards and international review panels. She chaired the review panel for the Chilean Quality Assurance Agency (CNAP) and is chair of the ENQA coordinated review of the National Agency for Quality Assessment and Accreditation of Spain (ANECA). In March 2008 she was appointed a member of the European Register Committee.
Dorte is trained as an assessor in the Business Excellence Model (EFQM).
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